Refund and Returns Policy

POLICY

Refund Policy

Your satisfaction is our priority. Here is how refunds work.

Eligibility

Unopened products may be returned within 7 days of delivery for a full refund or replacement. Items must be in their original condition and packaging. Products that have been opened or used are not eligible for a refund.

Process

To initiate a return, contact us with your order details and reason for return. We will guide you through the next steps. Refunds are processed within 5–7 business days of receiving and inspecting the returned item.

Damaged Items

If your item arrives damaged or defective, please notify us within 48 hours of delivery and include clear photos of the damage. We will arrange a replacement at no additional cost to you.

Non-Refundable Situations

We are unable to offer refunds for items returned after the 7-day window, items damaged due to misuse, or orders where an incorrect shipping address was provided by the customer.